General

By contacting ALB Design and requesting work to be carried out by any means either email, phone, letter, fax, txt or any other means you are deemed to have read, understood and agreed to our terms and conditions. These terms are available on our website.

Rights and ownership

All work remains the property of ALB Design until the account is paid in full.

We love to show off our work and share what we have learned with other people, so we also reserve the right to photograph, display and link to your completed project as part of our portfolio and to write about the project on web sites, in magazine articles and in books about web design.

Payment schedule

The client will make a 50 percent downpayment prior to work commencing unless agreed to otherwise. The project can be scheduled once the downpayment is received by the designer. The downpayment is non-refundable. The remaining 50 percent is payable to the designer upon completion of the project, and before original artwork is supplied to the client.

Cancellation

If after project commencement client communication (face-to-face, telephone, or email) stops for a period of 180 days, the project can be cancelled, in writing by the designer, and ownership of all copyrights shall be retained by the designer. A cancellation fee for work completed shall be paid by the client, with the fee based on the stage of project completion. The fee will not exceed 100 percent of the total project cost.

Confidentiality

The client shall inform the designer in writing before the project commences if any portion of any material or information provided by the client or if any portion of the project is confidential.

Loss or Damage

ALB Design will not be liable for any loss or damage directly or indirectly caused by delay in delivery or failure to perform any term of this contract where such is caused by an act of God, fire, armed conflict, sickness, labour dispute, civil commotion, intervention of a government, shortages of labour, materials or facilities, accidents, delays in transport or any other cause beyond our control.

Design

Proofs

‘Proofs’ of design work are sent for approval, for both design and content, including the possibility of typographical errors. It is the clients responsibility to check that there are no errors, and if so, corrections must be advised in writing.

‘Proofs’ may NOT be used for ANY other purpose than viewing and checking. They may NOT be copied, edited or distributed to ANY other person or company, other than those directly in negotiation with ALB Design WITHOUT prior permission from ALB Design.

Copy

The client agrees to supply all text required for the inclusion of any items to be designed.
We’re not responsible for writing or inputting any text copy unless we specified it in the original estimate. We’ll be happy to help though, and in addition to the estimate we will charge you by the hour for copy writing or content input. It is expected that all text supplied has been checked for typographical and grammatical errors, and has been approved by all parties that will have a final say in the sign-off of any items produced.

Photography

You will supply us photographs either in digital high res format. If you choose to buy stock photographs this may incur  additional charges if not already included in original quote. Professional photography or any time we spend searching for appropriate photographs will be charged at by the hour.

Alterations

The client agrees that changes, additions and alterations requested over and above the original brief will be liable to additional charges. If the “brief” gradually “grows”, additional charges may not be indicated at the time, as each small change is often digested and where possible can be absorbed. BUT, if a client continues to change the brief, require additional inclusions, alterations etc, this will impact the projects completion time and extra charges will be applied. Corrections, changes to layout, replacement of minor text or images are normally included with any artwork charges, but adding additional content after the initial brief can sometimes add significantly to design time and therefore artwork charges.

Third party contracts: The designer may contract with other creative professionals to provide services such as web development, photography, and illustration. Any third party terms and conditions will include full reproduction rights for the client. Where such contracting adds to the project cost, the client will first be asked for permission to proceed. No project will commence on the assumption that third parties might be required for project completion. Such details will be finalised prior to project commencement, unless requested by the client at a later date.

Copyrights

You guarantee to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide us for inclusion in the web site are either owned by your good selves, or that you have permission to use them.